All systems have returned to normal function and the tools are functioning as expected. If you see anomalies please contact support.

Google services are normalizing as are the corresponding TBN products/services. TBN's team continues to monitor performance for additional issues. If you experience issues with access, performance, or individual services, please let support know via email. [email protected]

The service continues to experience up and down periods. These periods, along with intermittent issues when accessible are all part of the same issue. We continue to monitor the situation as it evolves.

Customers are reporting that generating PDFs are experiencing issues. We have confirmed this issue and it is related to the Google outage and the logos stored on the servers used in the PDFs. As their services continue to recover this feature should return to normal operations.

Some customers who are accessing the portal in the central part of the country are reporting access issues. This seems to be tied to Google's hosting center US Central 1 still recovering from the down issue.

Google Update: Our engineers are continuing to mitigate the issue and we have confirmation that the issue is recovered in some locations. We do not have an ETA on full mitigation at this point.

According to google (https://status.cloud.google.com/) latest on Google outage impacting 50+ services: Incident affecting Cloud Data Fusion, Cloud Memorystore, Cloud Shell, Cloud Workstations, Google Cloud Bigtable, Google Cloud Console, Google Cloud Dataproc, Google Cloud Storage, Identity Platform, Identity and Access Management, Memorystore for Memcached, Memorystore for Redis, Memorystore for Redis Cluster, Vertex AI Search Multiple GCP products are experiencing impact due to Identity and Access Management Service Issue Incident began at 2025-06-12 12:00 (all times are US/Pacific). Currently affected location(s) Johannesburg (africa-south1)Multi-region: asiaTaiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Osaka (asia-northeast2)Seoul (asia-northeast3)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Jakarta (asia-southeast2)Multi-region: asia1Sydney (australia-southeast1)Melbourne (australia-southeast2)Multi-region: euMulti-region: eur4Warsaw (europe-central2)Finland (europe-north1)Stockholm (europe-north2)Madrid (europe-southwest1)Belgium (europe-west1)Berlin (europe-west10)Turin (europe-west12)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Milan (europe-west8)Paris (europe-west9)GlobalDoha (me-central1)Dammam (me-central2)Tel Aviv (me-west1)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)Mexico (northamerica-south1)São Paulo (southamerica-east1)Santiago (southamerica-west1)Multi-region: usIowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Columbus (us-east5)Dallas (us-south1)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)