Saving Customers In a Crisis requires better Technology
November 4, 2025
New Features
- Added option in Account Settings to hide driver information in the Customer Portal.
- Added ‘Round Trip Transfer’ button and functionality to the Quotes detail page.
- Added “Show only Dispatches with Warnings” checkbox to the Dispatch Main Report.
- Added more filter options to the Adjusted Price Report.
- Added exportable report option to the Vehicle Status Report.
- Added exportable report option to the Price by Vehicle Request report.
- Added “PO Required” functionality during booking.
- Added “Reason for Refund” field when processing credit card refunds.
- Added “Sort By” dropdown when printing all driver paperwork.
- Added new Driver Pay Totals Report.
- Added Trip Reference and “Sort by Salesperson” options to the Add-on Revenue Report.
- Added “Work Ticket PDF” field to Account Settings.
- Added ability to maintain continuity of the “Driver Hours” button on the Dispatch screen, with an option to set it as default at the company level.
- Added option to disable bookings at the organization level.
- Added customer work ticket signature feature.
- Added feature to highlight verified records in green within Dispatch Information – Driver Actuals.
- Added “Invoice Contact” column to the Receipts Detail Report.
- Added First Name and Last Name columns to the Driver Report.
- Added search functionality to the Email Templates page.
- Added Pickup and Dropoff locations to the Ticket Detail page.
- Added ability to press Enter to search in addition to clicking the search icon.
- Added option to include invoice or booking PDF when sending a payment receipt.
- Added Accident/Incident fields to column preferences and CSV reports.
- Added method for drivers to verify entries within a payroll period.
- Added functionality to display the “Pay Now” button in emails based on payment terms.
- Added Primary Contact Email and Operations Contact Email columns to Booking Dashboard column preferences.
- Added Pay Rate Group and General Ledger Code as read-only fields in the Driver Actual Review modal.
- Added Warnings column as a column preference to the Dispatch Main Report.
- Added “Revenue Source” button to the GL Codes Revenue Entries Report.
- Added “Copy Documents” checkboxes to the Copy modal for Bookings, Routes, and Dispatches.
- Added day of the week as an available field keyword in email templates.
- Added improved error logging for Payroc errors.
- Added “# of Bookings” to the Booking Totals Report.
- Added ability to add tickets to a Ticket Purchase Order.
- Added new table to store dispatch warnings.
- Added size limit validation for PDF uploads.
Updates
- Updated To-Do lists to include all users within a company.
- Updated Home Page to include the To-Do list.
- Updated Scheduled Service invoices to left-justify text.
- Consolidated warning modals on the Dispatch Main Report.
- Updated Driver Detail page to respect company and enterprise distinctions.
- Updated To-Do accordion functionality.
- Updated date format on Wash Schedule exports.
- Updated all invoice PDF templates.
- Updated Affiliate Dispatches Report.
- Added Customer Groups and updated Contacts columns on the Manage Organization Report.
- Updated network model verbiage from “Affiliate/Shareholder” to “Member.”
- Updated CSV report format on the Vehicle Utilization screen.
- Updated warning modal when attempting to book an already booked quote.
- Updated percentage indicator for Fuel Surcharge type in both Pricing Markups and Contract Rates.
- Removed “Hide Quote Itemization” checkbox from the Quote Detail page and Account Settings.
- Added information icon indicating Station Terms & Conditions are not editable.
- Updated Pay Stub columns to “Planned Start Time” and “Planned End Time.”
- Added “Today” button to the Dispatch Main Report.
- Updated Add-ons list to display alphabetically on the Booking Detail page.
- Added day of the week as a field keyword in email templates.
- Updated Dispatch Prices Report to display the year in all date columns.
- Updated Deleted Tour warning modal.
- Moved “Notes for Drivers” section above Trip Expenses.
- Updated Scheduled Services to utilize Places.
- Added auto-population of default GL code in Invoice Type Payment modal.
- Updated “Manage” reports to keep the first column and header sticky.
- Updated checkbox name when copying a booking.
Bug Fixes
- Fixed issue where time calculation was incorrect in routes.
- Fixed error occurring when copying quote variations.
- Fixed white screen errors on Members and Contacts pages.
- Fixed “Access Denied” errors in several reports and pages (Receipts, Drivers, General Ledger).
- Fixed issue where expired medical cards or driver’s licenses affected driver display.
- Fixed issue where group ticket purchases were not created when using credit card payments.
- Fixed issue where scheduled drivers were not showing in the Driver Availability Report.
- Fixed issue where Payroll Period section did not display pay rate amounts.
- Fixed issue where affiliate work tickets did not respect Places Documents.
- Fixed issue where yards were not being recorded in logs.
- Fixed issue where the Total Hours column in Driver Hours did not sort correctly.
- Fixed issue where contact names were not displaying on Scheduled Services.
- Fixed issue with the Scheduled Service document uploader.
- Fixed issue where Booking Dashboard filters were not sticky.
- Fixed issue where scheduled service trips were not in order during invoicing.
- Fixed issue where the calendar appeared behind the filter menu.
- Fixed issue in the Edit Stops modal where the hour up arrow in the time picker did not advance past “01.”
- Fixed “Unknown Column” error when building relief routes.
- Fixed console errors in the Driver Actuals Review page.
- Fixed white screen issue when opening the Log accordion on the Vehicle Detail page before saving.